Performance, stability, and availability for your SQL Server databases.
We provide continuous monitoring of your SQL Server environment through Coyote Monitor, combining proactive monitoring, performance analysis, and regular configuration reviews.
We manage operational tasks such as SQL Agent Jobs, updates and patching, support new business requirements, and implement continuous improvements based on our findings.
When incidents occur, our team responds quickly to minimize production impact, with specialized 24/7 support for critical environments.
Includes all the tasks required to ensure a stable, secure, and optimized SQL Server environment.
General environment health report, including:
- Server health status
- Unhandled errors
- Failed jobs
- Backup status
- Restore chain status
- Available disk space
- Server memory status
Comprehensive analysis of system performance and evolution:
- Performance counters and monthly comparison
- Slow and most executed queries and procedures
- Recommended, unused, and duplicate indexes
- Tables eligible for fullscan statistics
- Heap tables
- Tables eligible for compression
- Disk latencies
- Database latencies
- CPU, memory, and disk usage by database
- Wait times
- Connections
- Available Windows and SQL Server updates
The alerting system enables automatic issue detection and proactive action before production environments are affected.
All incidents follow a clear workflow:
- Information gathering
- Logging and classification
- Resolution through N1, N2, or N3 support levels
- Closure and documentation
We support your team with:
- New architectures
- Additional deployments
- T-SQL code optimization
- Parallel projects
- Performance tuning
- Review-based improvement recommendations
Coyote Monitor, our proprietary monitoring software for SQL Server, Azure SQL, and Amazon RDS SQL Server, provides real-time visibility to detect incidents, optimize performance, and ensure system availability.
DBA as a service
Includes:
- Immediate response to critical incidents
- Severity-based escalation
- Continuous communication throughout the resolution process
- Optional automated phone call system for critical errors
Why choose Aleson ITC for SQL Server?
Our experience enables us to deliver reliable services even in complex environments:
- Specialists in data platforms and mission-critical environments
- A proven, results-driven methodology
- Advanced monitoring and proactive analysis
- Expert and certified team
- Continuous support with 24×7 coverage
- Experience in performance optimization, scalability, and high availability
Support, maintenance, and continuous improvement delivered by the same team that documents and understands your technology stack.
No. Azure OpenAI operates within your own Azure subscription. Microsoft contractually guarantees that your data is not used to train public AI models.
M365 Copilot is embedded into Microsoft 365 applications and works directly with your Microsoft Graph data. A custom assistant enables tailored RAG experiences, integration with proprietary databases, and business-specific logic. Both solutions complement each other.